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22 Aug 2018

Volunteer FAQs

 

How many shifts/hours will I be required to work?
Volunteers are asked to work 3-4, 4-hour shifts. You may work these shifts on separate days or back-to-back.

What are the age requirements to volunteer?
Junior Volunteers are ages 14-22 (14 & 15 year olds are required to have a parent or guardian with them onsite.) Adult Volunteers are ages 23 and up.

What does the Volunteer Fee cover?
The fee covers the uniform (two shirts, one jacket, one hat), complimentary parking, and meal/water vouchers. Volunteers will be provided with access to the grounds of Aronimink Golf Club for the duration of the Championship. Therefore you will also receive a personalized Volunteer Credential which will provide access to the grounds for all six (6) days of the 2020 KPMG Women’s PGA Championship.

If I am no longer able to volunteer, may I receive a refund?
Please contact the Championship Office to cancel your registration and request a refund. If you have already received your uniform you must return it to receive a refund.

Can I watch golf when I'm not working?
Absolutely! Your credential allows you access onto the Championship Grounds, even when you're not scheduled. Volunteers are asked to wear their personalized non transferrable credential along with their official volunteer headwear while on course spectating. Please wear your credential and headwear so you are noticeable to spectators to show that you are an ambassador for the Championship and can help when needed because you are in the know.

Can I work the same shifts as my spouse, friend, etc.?
Volunteers will be given the opportunity to submit their "Shift Preferences." This will allow them to indicate their available days, times and any special requests. Based on your preferences, your Committee Chair will try their best to accommodate.

When will I receive my Volunteer Schedule/Assignment?
Your individual schedule will be included inside your credential packet. You will receive this packet at Uniform and Credential Distribution in April, 2020. If you cannot attend Distribution, your packet will be mailed to you the following week.

When will I receive my uniform?
You will receive your uniform at Uniform and Credential Distribution. If you cannot attend Distribution, we will have your uniform in the Championship Office at Aronimink Golf Club for you to pick up Monday-Friday, from 9a-4p.

I live outside of 100 miles from Aronimink Golf Club.
Volunteers that live outside 100 miles of Aronimink Golf Club will be mailed their Uniform and Credential Packet. If your mailing address is outside of the United States, we will contact you to make other arrangements.

Can I purchase additional volunteer uniform pieces?
Yes, additional clothing will be available for purchase during Uniform and Credential Distribution and also in Volunteer Headquarters during the Championship Week.

What do I do if my uniform does not fit?
We will have additional sizes to exchange with during Uniform and Credential Distribution. Size changes can also be done in the Championship Office at Aronimink Golf Club or in Volunteer Headquarters during the Championship. However, we cannot guarantee size availability at that time.

What if I am unable to attend Volunteer Committee Trainings?
We try to make training as mandatory as possible but understand that people may have conflicts. PGA also provides online training modules for most of the volunteer committees. Please be sure to check to see if your committee has online training. If not, we ask that you notify your Committee Chair and arrive at your first scheduled shift 30-45 minutes early to receive proper instruction.

I am currently registered on the waitlist. How does that process work?
Waitlisted applicants will be notified via email on a first come, first serve basis when positions become available. Applicants will be given 48 hours to respond before the open position is offered to the next applicant on the list.

Can a Volunteer bring a guest?
An adult guest must have a ticket for admission to the Championship Grounds. Up to four Juniors (17 and younger) will be admitted to the Championship Grounds for FREE with a credentialed volunteer. Junior tickets can be picked up onsite at the Admission Sales and Will Call Office.

 
Can a spouse/guest ride in with the volunteer to go to the event with them?
Yes

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